Trusted technology partner for businesses.

Derbytown MSP keeps Kentuckiana SMBs online and secure. We provide businesses a single accountable partner for both internal technology support and external digital presence. Instead of forcing business owners to coordinate separate IT vendors, web designers, hosting companies, SEO consultants, ad managers, and software contractors, Derbytown MSP consolidates these needs into structured monthly service packages.

Business owner reviewing professional website on desktop computer in natural light
Laptop displaying clean IT monitoring dashboard with green status indicators
WHAT WE DO

Most SMBs run on outdated technology stacks and websites that don't convert.

Derbytown MSP fixes both. Remote IT support keeps your systems secure and running. Professional online presence brings in leads.

Device and network security monitoring

Remote Monitoring and Management (RMM)

Businesses often discover technology issues only after they disrupt operations. A failing hard drive, overloaded device, full storage volume, outdated operating system, or offline workstation can reduce employee productivity and create costly downtime. RMM allows Derbytown MSP to detect and resolve many problems before they become emergencies.

Proactive IT support and monitoring

Ticketing and Help Desk Support

Without a structured help desk process, businesses handle technology issues through scattered texts, calls, employee workarounds, or informal vendor contacts. This creates slow response times, poor accountability, lost productivity, and limited visibility into recurring issues.

Business continuity and backup systems

Cybersecurity and Compliance

Businesses are increasingly targeted by cybercriminals because they often have valuable data but limited defenses. A single ransomware attack, credential compromise, or data loss event can create financial, legal, and reputational damage. Many small companies also face client, insurer, or regulatory pressure to demonstrate stronger security practices.

Website design and optimization

Online Presence Management

Online Presence Management gives businesses a structured way to build, maintain, and optimize their digital footprint. The goal is not simply to create attractive websites or social posts, but to build a measurable system that increases credibility, visibility, lead generation, and revenue.

Online presence and SEO management

Local Search and Visibility

Search and visibility services include local SEO, organic search optimization, Google Business Profile optimization, citation cleanup, keyword research, on-page & technical SEO checks, content recommendations, and optional paid search campaigns.

Transparent pricing and planning

Affordable, no surprise pricing

Fixed monthly costs. No hidden fees. Clear roadmap for scaling your technology as you grow. Our conversion and revenue operations services focus on turning digital attention into measurable business outcomes.

WHAT CLIENTS SAY

SMBs rely on us to stay online and secure

Real results from clients who needed their IT systems working and their digital presence built. Here's what happened next.

Our systems were constantly down and our website was embarrassing. Derbytown MSP fixed both. Now we're actually getting leads online.

Marcus Thompson

Marcus Thompson

Owner, HVAC contractor

We had no backup system and no real IT support. They set everything up remotely, no disruption, and I can actually sleep at night now.

Jennifer Liu

Jennifer Liu

Founder, dental practice

They didn't just fix our old website. They built something that actually works. We've already seen more business from it.

David Martinez

David Martinez

Manager, plumbing service

Instead of calling three different vendors, I call one person. That alone is worth it. Plus everything actually works now.

Sarah Chen

Sarah Chen

Owner, accounting firm

RESULTS THAT MATTER

Remote MSP Solutions driving real stability for SMB owners

Businesses need IT support they can count on. Our clients see fewer outages, tighter security, and clearer paths forward.

99%

Uptime reliability

Proactive monitoring and rapid response mean your business stays online when it matters.

100%

Devices secured

Every device on your network protected with current patches, antivirus, and backups.

24h

Emergency response

Critical issues handled same business day. No waiting, no runaround.

1

Single point of contact

Dedicated partner who knows your business, your systems, and your goals. That's us.

Get your IT and online presence handled this week

One conversation tells us what you need. We'll send a plan with clear pricing and next steps—no surprises.

WHY WE EXIST

What does your business actually need from technology?

Most SMBs don't have a tech department. They inherit outdated systems, fragmented tools, and no clear path forward. Derbytown MSP is built to change that. We handle reliable IT operations and digital visibility so you can focus on running your business, not fighting your technology.